XD HAX 2017 is Xero’s first virtual developer challenge. Sponsored by AWS, the challenge was to create innovative apps and enhancements using cloud technology to benefit small business. With no limit on creativity or what we could build, we were encouraged to think outside the square. Continue reading
Do you know when your team last spoke to your Customers?
Do you want to improve client retention by at least 30%?
I bet the answer to the first question is “maybe” at best. This is a common problem in most businesses that rely on repeat business to survive and thrive. This Harvard Business Review article says that it costs 5-25 times more to acquire new customers than it does to retain existing ones. Continue reading